Crisis Information

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Click on the links below for more information!

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Ambulance – Fire – Police
Alcohol/Drug Abuse
Child Abuse/Neglect
Crime & Assault/Victim Services
Disaster Services
Elder Abuse
Emergency Shelter
Mental Health Intervention
Partner Abuse
Poison Control
Safe Schools
Youth Runaway Services
Other Links

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Ambulance – Fire – Police
For emergency services call 9-1-1 in both Luzerne & Wyoming Counties.
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Alcohol/Drug Abuse
Services can be accessed at Luzerne/Wyoming Counties Drug/Alcohol Program at
570-826-3035. Other services are available through:
Lower Luzerne County -
Serento Gardens: Alcoholism and Drug Services at 570-455-9902,
Upper Luzerne County -
Wyoming Valley Alcohol & Drug Services at 570-820-8888.
Wyoming County -
Catholic Social Services at 570-836-1101
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Child Abuse/Neglect
To report child abuse or neglect you have two options:
1. ChildLine the statewide hotline to report abuse at 1-800-932-0313.
2. Report directly to your county Children & Youth agency.
*Luzerne County call 570-826-8710 or 570-454-9740,
*Wyoming County call 570-836-3131.
* Help Line provides after hour telephone coverage.
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Crime & Assault/Victim Services
For services in Carbon, Luzerne and Wyoming Counties contact the *Victims Resource Center (VRC).
Carbon County and Lower Luzerne County area call 570-454-7200
Upper Luzerne County can call 570-823-0765
Wyoming County residents may contact the VRC at 570-836-5544.
Toll Free – 1- 866-206-9050
* Help Line provides after hour telephone coverage.
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Disaster Services
In Luzerne County
Luzerne County Emergency Management Agency – 800-821-3715
Lower Luzerne County - Red Cross – Hazleton Chapter 570-455-9517
Upper Luzerne County – *Red Cross – Wyoming Valley Chapter 570-823-7161

In Wyoming County
Wyoming County Emergency Management Agency – 570-836-2828
Red Cross – Wyoming County Chapter 570-836-2626
* Help Line provides after hour telephone coverage.
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Elder Abuse/Issues
The *Luzerne/Wyoming Counties Area Agency on Aging is the agency to contact to report abuse and for questions regarding the elderly. Contact them at 1-800-252-1512 or 570-822-1158.
* Help Line provides after hour telephone coverage.
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Emergency Shelter
VISION provides services for men in Luzerne County you may contact them at:
Drop in Center 570-814-4303 Shelter 570-262-9656 Transportation 570-262-1409

Saint Anthony’s Haven in Scranton provides services for both men & women they can be contacted at 570-969-0753.

Salvation Army Family Emergency Shelter provides emergency shelter in Lower Luzerne County contact them at 570-454-1631.

People seeking services for families should contact the *Commission on Economic Opportunity (CEO) which can be reached at the following numbers:
Lower Luzerne County – 570-455-4994 or
Salvation Army Family Emergency Shelter - 454-1631
Upper Luzerne County – 570-826-0510
Wyoming County – 570-836-4090
Toll Free- 1-800-822-0359
* Help Line provides after hour telephone coverage.
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Mental Health Intervention
Adult Services
Lower Luzerne County – *Northeast Counseling Services
     Hazleton Area –570-455-6385
     Nanticoke Area – 570-735-7590
Upper Luzerne – *Community Counseling Services – 570-552- 6000
Wyoming County – *Community Counseling Services – 570-836- 3118

Children Services
*Children’s Service Center covers both counties and can be reached at:
Luzerne County 570-825-6425
Wyoming County 570-836-2722
* Help Line provides after hour telephone coverage.
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Partner Abuse
Domestic Violence Service Center covers both counties and can be reached at:
1-800-424-5600 or 570-823-7312
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Poison Control Center
Regional Center covers both counties call 1-800-222-1222.
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Safe Schools
Luzerne County Safe Schools Tip Line 1-866-700-KIDS (5437)
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Youth Runaway Services
*Bridge Youth Services covers both counties and can be reached at:
Lower Luzerne County – 570-455-6742
Upper Luzerne & Wyoming County –570-824-5766
· Help Line provides after hour telephone coverage.
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Alcohol/Drug Abuse - Behavioral Health Services of Wyoming Valley - Choices

Disaster Services - www.redcross.org - Red Cross
                                    www.redcross.org/pa/wyvalley - Wyoming Valley Chapter

Emergency Shelter - www.ceopeoplehelpingpeople.org - CEO

Mental Health Intervention - www.northeastcounseling.org - Northeast Counseling

Mental Health Intervention - Behavioral Health Services of Wyoming Valley - Community Counseling

Mental Health Intervention - www.cscwv.org - Children’s Service Center

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