HelpLine-NEPA

(888) 829-1341 or (570) 829-1341 or 2-1-1 where available or

Text your zip code to 898211.

NEPA 211
Help Line

Crisis Information

Click on the links below for more information.


Ambulance – Fire – Police


For emergency services call 9-1-1 in all Pennsylvania Counties, if you need an ambulance, police officer or the fire department call 9-1-1.
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Alcohol/Drug Abuse


Services can be accessed at:

 

Bradford/Sullivan Drug & Alcohol  1-800-588-1828 or 570-265-1760
Clinton/Lycoming Counties West Branch D&A 570-323-8543 or 1-888-941-2721
Columbia/Montour/Snyder/Union D&A 570-275-5422
Lackawanna/Susquehanna Office of D&A 570-963-6820
Luzerne/Wyoming Counties D&A 570-826-3035
Monroe County / Catholic Social Services 570-517-0892
Northumberland County D&A 570-988-4100 or 1-800-692-4332
Pike County / Catholic Social Services 570-296-1054
Tioga County Drug/Alcohol 570-724-5766
Wayne County D&A 570-253-6022


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Child Abuse/Neglect


To report child abuse or neglect you have two options:


1. ChildLine the statewide hotline to report abuse at 1-800-932-0313.


2. Report directly to your county Children & Youth agency contact information is listed below:

Bradford County 570-265-1760
Clinton County 570-893-4100 
Columbia County  570-389-5700
Lackawanna 570-963-6781
Luzerne County  570-826-8710 or 570-454-9740
Lycoming County 570-326-7895
Monroe County 570-420-3590
Montour County 570-271-3050 
Northumberland County 570-495-2089
Pike County 570-296-3446
Snyder County 570-374-4570 
Sullivan County 570-928-0307
Susquehanna County 570- 278-4600
Tioga County  570-724-5766
Union County  570-522-1330
Wayne County 570-253-5102 
Wyoming County   570-836-3131


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Crime & Assault/Victim Services

If you are a victim of crime or have been affected by a crime, you may receive help from an advocate from a Victim Service Program.

Bradford Abuse & Rape Crisis Center 570-265-5333
Clinton Clinton County Victim Services 570-893-4141
Columbia Columbia County Victim Witness Program 570-389-5658
Lackawanna Lackawanna County Victim/Witness Unit 570-963-6717
Luzerne Victims Resource Center 866-206-9050
Lycoming Wise Options 800-326-8483
Monroe Monroe County Victim Services 570-420-3481
Montour Montour County Victim Witness Program 570-271-3070
Northumberland Transitions 800-850-7948
Pike Haven of Pike County 570-296-2827 
Snyder Transitions 800-850-7948
Sullivan Sullivan County Victim Services 800-894-3706 
Susquehanna Susquehanna County Victim Services 570-278-4600, ext 182
Tioga Haven 800-550-0447
Union Transitions 800-850-7948
Wayne Victims' Intervention Program 800-698-4847
Wyoming Victims Resource Center 866-206-9050

To find a program in a county not listed above follow this link and click on the map for your county.
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Disaster Services

County Emergency Management Offices
Bradford 570-265-5022
Clinton 814-226-6631 
Columbia 570-389-5720 
Lackawanna 570-307-7300 
Luzerne 570-820-4400 
Lycoming 570-433-4461 
Monroe 570-992-4113 
Montour 570-271-3047 
Northumberland 570-988-4217 
Pike 570-296-6714 
Snyder 570-372-0535 
Sullivan 570-946-5010 
Susquehanna 570-278-5460 
Tioga 570-724-9110 
Union 570-523-3201 
Wayne 570-253-1622 
Wyoming 570-836-2828 
PA Emergency Manement Agency (PEMA)
717-651-2001
Click
Red Cross
then enter your zip code to find your Red Cross local chapter.
During disasters Help Line will try to keep our web page 
updated with helpful information.  
Click here to acess our web site.


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Domestic Violence

COUNTY AGENCY PHONE
Bradford Abuse & Rape Crisis Center 570-265-5333
Clinton Clinton Cty Women's Center 570-748-9509
Columbia Women's Center, Inc. of Columbia/Montour 800-544-8293
Lackawanna Women's Resource Center 800-257-5765
Luzerne Domestic Violence Service Center 800-424-5600
Lycoming Wise Options 800-326-8483
Monroe Women's Resources of Monroe County 570-421-4200
Montour Women's Center, Inc. of Columbia/Montour 800-544-8293
Northumberland Transitions 800-850-7948
Pike Safe Haven of Pike County 877-296-7878
Snyder Transitions 800-850-7948
Sullivan Sullivan County Victim Services 800-894-3706
Susquehanna Women's Resource Center 800-257-5765
Tioga Haven 800-550-0447
Union Transitions 800-850-7948
Wayne Victims' Intervention Program 800-698-4847
Wyoming Victims Resource Center 866-206-9050

To find a program in a county not listed above follow this link and click on the map for your county.
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Elder Abuse/Issues


To report abuse and for questions regarding the elderly contact your local Area Agency on Aging, their numbers are listed below:

Bradford /Sullivan / Susquehanna / Tioga  1-800-982-4346
Columbia / Montour 1-800-598-5001
Lackawanna County 570-963-6740
Luzerne/Wyoming Counties  1-800-252-1512 or 570-822-1158
Lycoming/Clinton  1-800-332-8555
Monroe County 570-420-3735
Northumberland County 570-495-2395
Pike County 570-775-5550 or 1-800-233-8911
Union / Snyder 570-524-2100
Wayne County 570-253-4262


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Emergency Shelters

Shelters often have residency and other requirements, you should call them to determine if you are eligible. Below is a list of shelters and the counties that they serve.

Men's Shelters
Columbia Gatehouse Shelter 570-275-6766
Lackawanna St. Anthony's Haven 570-342-1295
Lackawanna Schaeffers Retreat 570-282-0761
Luzerne Mother Theresa's Haven 570-825-9948 (day)
570-899-2789 (evening)
Lycoming American Rescue Workers 570-323-8401
Monroe Salvation Army 570-421-3050  ext. 24 after hrs
Montour Gatehouse Shelter 570-275-6766
Pike Schaeffers Retreat 570-282-0761
Susquehanna Schaeffers Retreat 570-282-0761
Wayne Schaeffers Retreat 570-282-0761
Women's Shelters
Columbia Gatehouse Shelter 570-275-6766
Lackawanna St. Anthony's Haven 570-342-1295
Lackawanna Schaeffers Retreat 570-282-0761
Luzerne Ruth's Place 570-822-6817
Lycoming Freedom House 570-772-0543
Monroe Salvation Army 570-421-3050  ext. 24 after hrs.
Montour Gatehouse Shelter 570-275-6766
Pike Schaeffers Retreat 570-282-0761
Susquehanna Schaeffers Retreat 570-282-0761
Wayne Schaeffers Retreat 570-282-0761
Family Shelters
Lackawanna Schaeffers Retreat 570-282-0761
Lycoming Family Promise 570-567-7103
Monroe Salvation Army 570-421-3050 ext. 24 after hrs.
Pike Schaeffers Retreat 570-282-0761
Susquehanna Schaeffers Retreat 570-282-0761
Wayne Schaeffers Retreat 570-282-0761


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Mental Health Intervention


Adult Services

Bradford County 1-877-724-7142
Clinton County 570-326-7895 / 570-748-2262
Columbia County 1-800-222-9016 or 1-800-676-4412
Lackawanna County 570-348-6100
Luzerne County South – 570-455-6385 (NEC)    
North – 570-552-6000 (CCS)
Lycoming County 570-326-7895
Monroe County 1-800-338-6467 or 1-800-849-1868
Montour County 1-800-222-9016
Northumberland County 1-855-313-4387
Pike County 1-800-338-6467 or 1- 800-849-1868
Snyder County 1-800-222-9016
Sullivan County 1-877-724-7142
Susquehanna County 570-278-6822 
Tioga County 1-877-724-7142
Union County 1-800-222-9016
Wayne County 570-253-0321
Wyoming County 570-836-3118 


Children Services
Children’s Service Center covers both Luzerne & Wyoming counties and can be reached at:
Luzerne County 570-825-6425 or Wyoming County 570-836-2722

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Poison Control Center


The Poison Control Center covers all counties call 1-800-222-1222.
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Safe Schools


Luzerne County Safe Schools Tip Line 1-866-700-KIDS (5437)
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Youth Runaway Services

The National Runaway Safeline can be reached by dialing 1-800-786-2929. Chat services are available from 3:30pm to 10:30 pm, follow the link to chat.

Runaways in Luzerne County can access services at the Bridge Youth Services by calling 570-824-5766.
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