(888) 829-1341 or (570) 829-1341 or 2-1-1 where available.

NEPA 211
Help Line

Information and Referrals

For county websites in NEPA, click on the map to the right.

To be included in our database, please download our resource form and return it for our review to determine if our inclusion/exclusion criteria is met.

Download our Guide to Negotiating the Networks.


As a result of some of the past issues involving the juvenile court in Luzerne gavelCounty a number of resources have been developed to make negotating the juvenile system easier. The Guide to Juvenile Court is a resource that is can be helpful in any county, the Targeted Resouce Directory lists resources for Luzerne County.


Help Line is in the process of entering our resources into the PA 2-1-1 database.  This database will be available to everyone with internet access.  This database is designed to find services not programs and agencies.  You can find agency and program information on the services pages.  The link on the right will take you to the advanced search page for services. On this page you can restrict the search by zip code or by geographic area served.  Some services may cover more than the county they are located in so it is best to search by geographic area.

Help Line maintains an active data listing of over 400 local agencies, as well as over 16,000 additional regional, state and national resources. If you need to know where the nearest AA group is being held or the telephone number for the Turkey Hotline to make sure Thanksgiving dinner is a success, Help Line is there to assist you.

Listed below is a partial list of resources that Help Line made the most referrals to during the year ending June 30, 2013. This is just a small portion of the resources available through Help Line. For more complete information on these or other program, contact Help Line at 570-829-1341 or 1-888-829-1341.





We are updating this page to include information from more of our coverage area.




This year free clinics saw a large jump in referrals made. Three out of the top five programs Help Line made referrals to were free clinics.

Free Medical Clinics

Free medical clinic for persons who have no insurance or who are underinsured.





Monday through Friday:

Every other Wednesday:


Commission on Economic Opportunity
(570) 826-0510 WB
(570) 455-4994 Hazleton
(570) 836-4090 Tunkhannock
(800) 822-0359
Partnering with other organizations to extend resources to people in need.

Luzerne County Assistance Office
(570) 826-2100 Wilkes-Barre
(570) 459-3800 Hazleton
(800) 692-7462 Harrisburg
(570) 826-2041 or (570) 826-2137 LIHEAP office
Provides public assistance benefits to all eligible residents of Luzerne County.

Community Counseling
(570) 552-6000 Wilkes-Barre
(570) 836-3118 Tunkhannock
Behavioral Health Services of Wyoming Valley
Provides comprehensive MH/MR services.

Ruth's Place
Ruth's Place
Homeless shelter for women.

North Penn Legal Service
(570) 299-4100 Luzerne & Lackawanna Counties
(855) 236-6405 Intake
(570) 455-9512 Hazleton
(570) 836-5149 Wyoming County
Provides free legal services in civil, non-fee generating matters to eligible low income persons. Under contract with Area Agency on Aging to provide free legal advice and representation to all county residents 60 years or older, regardless of income, in civil, non-fee generating cases.

Mother Theresa's Haven
(570) 825-9948 Drop in Center
Agency providing services for the homeless men in Luzerne County.

Luzerne/Wyoming Counties Area Agency on Aging
(570) 822-1158
(800) 252-1512
Intervention to consumers to ensure quality service delivery and to help maintain older persons in the community.

Domestic Violence Service Center
(570) 823-7312
(800) 424-5600
Program works toward the elimination of domestic violence and homelessness through direct services including individual and group counseling, crisis intervention, advocacy and outreach, accompaniment, emergency shelter, children's programs, 24 hour hotlines, information and referral.

Reach Program of St. Stephen's
(570) 829-5611
Outreach Ministry of St. Stephen's Episcopal Church.

Saint Vincent DePaul Kitchen
Saint Vincent DePaul Kitchen
(570) 829-7796
Provides a nutritious meal daily to anyone who comes into the kitchen daily, food bank which provides emergency food and a clothing room.

(570) 552-3700
(800) 762-9492
Behavioral Health Services of Wyoming Valley
Detoxification and Rehabilitation services for substance abuse issues.

Luzerne/Wyoming Counties Drug/Alcohol Program
(570) 826-3035
Administers Drug & Alcohol education, prevention and treatment services for Luzerne & Wyoming Counties.

Wyoming Valley Alcohol and Drug Services
(570) 820-8888
(570) 655-3900 49-50 Main St, Pittston
Out-patient and partial hospital treatment programs for persons with chemical dependency.

Children's Service Center
(570) 825-6425 Luzerne County
(570) 836-2722 Wyoming County
(877) 433-5112
Comprehensive mental health center for emotionally disturbed children and their families.

Northeast Counseling Services
(570) 455-6385 Hazleton Area
(570) 735-7590 Nanticoke Area
Provides comprehensive MH/MR services.

Catholic Social Services
(570) 822-7118 Upper Luzerne County
(570) 455-1521 Lower Luzerne County
(570) 836-1101 Wyoming County Adult and family services; family counseling; premarital counseling; marriage counseling and pregnancy counseling.

Luzerne County Children and Youth Services
(570) 826-8710 Wilkes-Barre
(570) 454-9740 Hazleton
Purpose is to increase identification and encourage reporting of suspected child abuse or neglect and to offer a variety of supportive services, provided for both the child and the family.

Catherine McAuley House
Catherine McAuley House
(570) 779-2801
Provides temporary housing for women and children who are in a crisis for reasons other than abuse.

Luzerne/Wyoming Counties Transportation Department
(570) 288-8420
(800) 679-4135
Provides access to necessary community programs and services through transportation.

Luzerne County Lawyer Referral Service
Luzerne County Lawyer Referral Service
(570) 822-6029
Residents are referred to private attorneys according to case type and residency.

Other Links

Social security


Department of Veterans Affairs

Ready America

Homeland Security

Commonwealth of Pennsylvania

PA Department of Health



Network of Care for Behavioral Health


PA Attorney General

PA Affordable Apartment Locator

Luzerne Co

Wyoming Co

Greater Hazleton Health Alliance

Wyoming Valley Health Care System


Mercy Tyler Hospital





WC Examiner

Standard Speaker

Citizen's Voce

Wellsboro Gazette

Rocket Courier