(888) 829-1341 or (570) 829-1341 or 2-1-1 where available or

Text your zip code to 898211.

NEPA 211
Help Line

Current Happenings

A helpful resource in this recovery process might be our Negotiating the Networks guide. If you can't find what you are looking for give us a call.

Schools are opening soon. scholl bus



 Listed below are the main telephone numbers and links for area school districts:

Abington Heights School District Mount Carmel Area School District 
Athens Area School District Mountain View School District
Benton Area School District Muncy School District  
Berwick Area School District North Pocono School District
Bloomsburg Area School District Northeast Bradford School District 
Blue Ridge School District Northern Tioga School District
Canton Area School District Northwest Area School District
Carbondale Area School District Old Forge School District
Central Columbia School District Pittston Area School District 
Crestwood School District Pleasant Valley Area School District 
Dallas School District Pocono Mountain Area School District  
Danville Area School District Riverside School District
Delaware Valley School District Sayre School District
Dunmore School District Scranton School District
East Lycoming School District  Selinsgrove Area School District
East Stroudsburg Area School District  Shamokin Area School District
Elk Lake School District Shikellamy School District
Forest City Regional School District South Williamsport Area School District
Galeton Area School District Southern Columbia Area School District 
Greater Nanticoke School District Southern Tioga School District 
Hanover Area School District Stroudsburg Area School District  
Hazleton Area School District  Sullivan County School District 
Jersey Shore Area School District Susquehanna Community School District
Keystone Central School District  Towanda Area School District 
Lackawanna Trail School District Troy Area School District 
Lake Lehman School District Tunkhannock Area School District
Lakeland School District Valley View School District
Lewisburg Area School District Wallenpaupack Area School District
Line Mountain School District Warrior Run School District
Loyalsock Township School District Wayne Highlands School District
Mid Valley School District Wellsboro Area School District
Midd-West School District West Branch School District
Mifflinburg Area School District Western Wayne School District
Millville Area School District Wilkes-Barre Area School District
Milton Area School District Williamsport Area School District
Montgomery Area School District  Wyalusing Area School District
Montoursville Area School District Wyoming Area School District
Montrose School District Wyoming Valley West School District 

Heat Related links
      on what to watch out for during the extreme heat.

Centers for Disease Control has a Extreme Heat Prevention Guide, Tips for
Preventing Heat Related Illness  and information about Heat Stress in the Older Adults.
Electric fans may provide comfort, but when the temperature is in the high 90s, fans will not prevent heat-related illness. Taking a cool shower or bath or moving to an air-conditioned place is a much better way to cool off. Air conditioning is the strongest protective factor against heat-related illness. Exposure to air conditioning for even a few hours a day will reduce the risk for heat-related illness. Consider visiting a shopping mall, public library, senior citizen center or go to the movies for a few hours. 

Farmer's Marketsfarm


To locate a Farmer's Market in Pennsylvania, click here, you can search by the

name of market or the county the market is located in or nearest to your address.

2016 Senior Farmers Market Nutrition (Voucher) Program 

This program was established in 2002 by the Federal and State Dept. of Agriculture to assist seniors in obtaining fresh, nutritious fruits and vegetables and to increase sales and awareness of the farmers markets in the local area. In collaboration with Area Agency on Aging, the vouchers are distributed to eligible seniors statewide. 
To find infomation about distribution of vouchers, click on the county you live in:

Bradford, Clinton, Columbia, Lackawanna, Luzerne, Lycoming, Monroe, Montour, Northumberland, Pike, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne and Wyoming Counties.



Fair Links

Warm weather means fair time, blow are links to fairs in our regions and the state web site that lists county fairs throughout Pennsylvania.
Northeast Fair,                        June 21 to 26, 2016fessis wheel
Lycoming County Fair,           July 14 to 23, 2016
Troy Fair,                                July 25 to 30, 2016
Union County West End Fair July 31 to Aug. 6, 2016
Wayne County Fair                 Aug. 5 to 13, 2016
Clinton County Fair,               July 30 to Aug 6, 2016
Tioga County Fair,                  August 8 to 13, 2016
Montour-Delong Community Fair, Aug. 7 to 13, 2016
Harford Fair                            Aug. 22 to 27, 2016
Northumberland County Fair, Aug. 24 to 27, 2016
West End Fair                         Aug. 21 to 27, 2016fireworks
Greene-Dreher-Sterling Fair   Aug. 26 to Sept. 4, 2016
Sullivan County Fair,             Aug 31 to Sept. 5, 2016
Wyoming County Fair,           Aug 31 to Sept. 5, 2016 
Luzerne County Fair,             Sept. 9 to 13, 2016
McClure Bean Soup Festival & Fair   Sept. 13 to 19, 2016
Beaver Community Fair          Sept. 18 to 24, 2016
Bloomsburg Fair,                    Sept. 23 to Oct. 1, 2016

PA Fairs contains info and links to county fairs in Pennsylvania.

Summer Time FUN IN NEPA

         CONTACT the local Visitor's Bureau's;
            Bradford, Clinton, Columbia/Montour, Endless Mountain, Lackawanna, Luzerne, Lycoming, Pocono Mountains, Susquehanna River Valley, and Tioga.

         VISIT a State Park or a National Park in Pennsylvania.


Pauly Friedman
            Family Walk/Run


  Registration begins at 8:30 a.m., Walk/Run at 9:30 a.m.


Timing and Scoring Done By:

Wyoming Valley Striders and Insta-Results




 Pledges or donations of $25 per person is required to participate
                      Awards Party immediately following the race.



For more information click on the brochure on the right.


On line registrations is available at by clicking here.


For additional information call 570-823-5144 ext. 309.

I can't dial 2-1-1 from my work phone.

Some phone networks or PBX systems that require a “9” or another outside line access code may need to be adjusted so you can dial 2-1-1. Most systems allow you to dial 9-1-1, but some may need to be changed for 2-1-1. Your telecommunications staff or service provider should be able to make this simple adjustment. You can also reach us by dialing 1-888-829-1341.texting



On July 1, 2015 Help Line starting accepting texts for information and referral services. Text your Zip Code to 898211 to be connected to a Help Line caseworker. This is a free service provided by Help Line, message and data rates may apply. Click this link for a Times Leader newspaper story on texting at Help Line.


Storm information and preparedness.


For the latest weather warnings for the NEPA area, click here. Click on your county for the latest warnings and watches.

For the latest weather information check with the National Weather Service.

To prepare for a storm and other disasters that may follow these links to and the Red Cross.


Be prepared and download the FEMA app for free on the App Store and Google Play. Learn what to do before, during, and after emergencies with safety tips & receive weather alerts from the National Weather Service for up to five different locations anywhere in the United States. Features in the app include:

Database Resources

Help Line is updating our resources for a new database. If you want to be listed check our Inclusion/Exculsion criteria to determine your eligibilty for our database. Then click on this form to supply your information.


Juvenile Court Information

As a result of some of the past issues involving the juvenile court in Luzerne gavelCounty a number of resources have been developed to make negotating the juvenile system easier. The Guide to Juvenile Court is a resource that is can be helpful in any county, the Targeted Resouce Directory lists resources for Luzerne County. The PA Commission on Crime & Delinquincy has announced programs that have recieved money from the Mericle Fund/Programs to Benefit Children of Luzerne County. For a list of programs click on this link for Mericle Funds.


In this economic climate, sometimes you need some assistance. There is often help available but you need to know where to turn. You can call Help Line twenty four hours a day for the latest information on available programs, or download this Guide to Negotiating the Networks for assistance.    

Public Alert System


Luzerne County has launched a new public alert system that will send text messages and e-mails to residents regarding emergencies and weather warnings.

In addition to severe weather updates, the system will be used to send information alerts such as missing children, Susquehanna River conditions, emergency conditions at the PPL Susquehanna nuclear power plant in Salem Township and emergencies related to Marcellus Shale gas wells throughout the county.

To sign up for the alert notification service, click here.


211 Dial 2-1-1

2-1-1 is an easy-to-remember three-digit phone number that brings people and services together.

The essence of 2-1-1 is in its simplicity:

View a news story from WBRE on 2-1-1.

Additional information can be found at 2-1-1.

drivingRoad Conditions

Local road conditions are always a concern, check the local PennDot District 4 web site or call 570-963-4044 for the latest road conditions.

For statewide conditions click on the PennDot Traveler Information site.  Another site for information regarding Interstate 81, where you can sign up for traffic alerts  is Focus 81.

The PA Turnpike conditions can be reached at 1-800-331-3414, then choosing Option #2, then Option #92.  The latest web information for the Turnpike can be found here.

Latest recall information from the FDA and Consumer Product Safety Commission

Follow these links to the FDA and the CPSC which will provide you with the latest information regarding recalls and warnings.

AT&T Wireless offers tips on how to make the best use of cell phonescell phone
in case of natural disasters or other catastrophes.

Red Cross Blood Drives

Donor Site - Luzerne County

NEPA Region Blood Services
29 New Commerce Blvd., Ashley

  • Wednesdays 1:00PM – 6:00PM
  • Thursdays 1:00PM -  6:30PM
  • Saturdays 8:00AM - 1:00PM

Donor Site - Lackawanna County

208 Meadow Ave., Scranton

  • Tuesdays 1:00PM - 6:00PM
  • Wednesdays 1:00PM - 6:00PM
  • Saturdays 8:00AM - 1:00PM

For latest blood donation information, check Red Cross NEPA Region Blood Services.

Geisinger Blood Center

For the latest blood donation site information and to make an appointment click here.