HelpLine-NEPA

(888) 829-1341 or (570) 829-1341 or 2-1-1 where available.

NEPA 211
Help Line

Current Happenings


A helpful resource in this recovery process might be our Negotiating the Networks guide. If you can't find what you are looking for give us a call.


HOOF IT FOR KIDS GLOW 5K Glow Run


FRIDAY, APRIL 18 8PM
BENEFITTING BIG BROTHERS BIG SISTERS
Serving Bradford, Sullivan, & Tioga Counties in PA & Tioga County in NY
GLOW ON THE TIOGA DOWNS RACETRACK

Click on the flyer on the right to register.

 

 


snow

 

Storm information and preparedness.

 

 

For the latest weather warnings for the NEPA area, click here. Click on your county for the latest warnings and watches.

INFORMATION
For the latest weather information check with the National Weather Service.

PREPARE
To prepare for a storm and other disasters that may follow these links to Ready.gov and the Red Cross.


Help Line awarded $20K from Millennium Circle

Help Line and Family Service Association would like to thank the Millennium Circle of the Luzerne Foundation for chosing Help Line as it's 2013 grant reciepent.

For the story of the award please click here. A video of our Executive Director,

Mike Zimmerman, describing Help Line services can be found here.


10 Digit Dialing Started on Sept. 21, 2013

The Public Utility Commission says customers within the 570 area code willdialing
have to dial the area code plus the phone number beginning September 21. Starting on Oct. 21, 2013 a new area code 272 will be used in the same area as the 570 area code. In order to complete a call you need to dial the area code along with the number no matter what area code you are dialing. Your home phone may have a 570 area code and your new cell phone can have a 272 area code. Starting Sept. 21 all calls need to include the area code or they will not be completed.


Database Resources

Help Line is updating our resources for a new database. If you want to be listed check our Inclusion/Exculsion criteria to determine your eligibilty for our database. Then read and follow the directions for the Agency, Program and Service Llistings.


Juvenile Court Information

As a result of some of the past issues involving the juvenile court in Luzerne gavelCounty a number of resources have been developed to make negotating the juvenile system easier. The Guide to Juvenile Court is a resource that is can be helpful in any county, the Targeted Resouce Directory lists resources for Luzerne County. The PA Commission on Crime & Delinquincy has announced programs that have recieved money from the Mericle Fund/Programs to Benefit Children of Luzerne County. For a list of programs click on this link for Mericle Funds.


 

In this economic climate, sometimes you need some assistance. There is often help available but you need to know where to turn. You can call Help Line twenty four hours a day for the latest information on available programs, or download this Guide to Negotiating the Networks for assistance.    



Public Alert System

 

Luzerne County has launched a new public alert system that will send text messages and e-mails to residents regarding emergencies and weather warnings.

In addition to severe weather updates, the system will be used to send information alerts such as missing children, Susquehanna River conditions, emergency conditions at the PPL Susquehanna nuclear power plant in Salem Township and emergencies related to Marcellus Shale gas wells throughout the county.

To sign up for the alert notification service, go to https://luzerne.alertpa.org


 

211 Dial 2-1-1

2-1-1 is an easy-to-remember three-digit phone number that brings people and services together.

The essence of 2-1-1 is in its simplicity:

View a news story from WBRE on 2-1-1.

Additional information can be found at 2-1-1.


drivingRoad Conditions

Local road conditions are always a concern, check the local PennDot District 4 web site or call 570-963-4044 for the latest road conditions.

For statewide conditions click on the PennDot Traveler Information site.  Another site for information regarding Interstate 81, where you can sign up for traffic alerts  is Focus 81.

The PA Turnpike conditions can be reached at 1-800-331-3414, then choosing Option #2, then Option #92.  The latest web information for the Turnpike can be found here.


Latest recall information from the FDA and Consumer Product Safety Commission

Follow these links to the FDA and the CPSC which will provide you with the latest information regarding recalls and warnings.


AT&T Wireless offers tips on how to make the best use of cell phonescell phone
in case of natural disasters or other catastrophes.


Red Cross Blood Drives

Donor Site - Luzerne County

NEPA Region Blood Services
29 New Commerce Blvd., Ashley
1-800-GIVE LIFE

  • Wednesdays 1:00PM – 6:00PM
  • Thursdays 1:00PM -  6:30PM
  • Saturdays 8:00AM - 1:00PM

Donor Site - Lackawanna County

208 Meadow Ave., Scranton

  • Tuesdays 1:00PM - 6:00PM
  • Wednesdays 1:00PM - 6:00PM
  • Saturdays 8:00AM - 1:00PM

For latest blood donation information, check Red Cross NEPA Region Blood Services.